Returns & Exchanges

At Nebroo Hearing Aids, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day return window for all items in their original condition.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a prepaid shipping label and authorization form.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Ship the Package

Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing